M.A.W. Electrical always endeavour to provide the best service and products for our customers.
However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.
To ensure we are able to put things rights as soon as we can, please read our Complaints Procedure below. We will respond promptly to ensure complete satisfaction.
As soon as possible after the completion of works, please inspect the works to ensure everything
has been carried out to your satisfaction
In the unlikely event there is anything you are not completely satisfied with, please contact us as
soon as possible in order that we can rectify any problems as soon as possible.
Call us on 0151 645 7202, or write to us at M.A.W.Electrical , 167 Old Chester Rd , Bebington, Wirral CH63 8NE or email us at firstname.lastname@example.org
We aim to respond within 5 working days of receiving your complaint and, where possible, will
provide you with a date to remedy any issues raised.
If we are unable to resolve your complaint using our own complaints procedure, as a Which?
Trusted Trader we use the Dispute Resolution Ombudsman for dispute resolution. In the unlikely
event that we cannot remedy your complaint to your satisfaction you may wish to refer your
complaint to them. If you wish to do so please contact Which? Trusted Trader in the first instance on
0333 241 3209.